Deleted account but Credit card still saved !

[SpaceMan014]

Hi ! I need help because when i tried to connect my credit card to another account but is in use on a deleted account , the card he was in another account and i left ther and deleted the PayPal account , and now i dont know wath to do , please help !

[Temp20230515G · Accepted solution]

Hi,

Are you sure that the account was closed? Because whenever PP closes an account, all information attached to that we'll also be deleted especially your financial information.

If you're really sure that the account was closed, then the card is attached to a different account then. That's part of their security check, making sure that financial information are only attached to a single account.

Hope it helps!

[kernowlass]

@Temp20230515G 

Sorry wrong.

@SpaceMan014 

You have to remove all financial information BEFORE you close an account.

If you don't then you would need to contact customer services and see if they can remove the card from your closed account before you can use it on another account.