Adding money from bank account repeatedly fails
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I've been trying to add funds to my Paypal balance for a week, but every time, it shows me a message saying "There's a problem with adding money to your account. If you'd like help, please contact us.", as shown below:
Would the best way to fix this problem be to call Paypal's customer support number?
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Add or withdraw money
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PayPal Balance
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To contact customer service for assistance:
Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Kudos & Solved are greatly appreciated. 🙂
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I found out the underlying cause of the problem.
After calling customer support, it was determined that logging in to Paypal from an IP address different than my home country (i.e.: using a VPN) would trigger a security flag / alarm on Paypal's end, which then caused my transaction requests to fail.
So I will do Paypal transactions from my own country's IP from now on.
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So what if I moved countries? ie. I have the same add money failure, even though funds are in my bank acct. However I set up acct in USA then moved abroad, used it there, and now am back in USA trying to use it, but failing every time. advice anyone?
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Not solved!
Error message is "There's a problem with adding money to your account. If you'd like help, please contact us."
Does not work for me my account is in USA and I log in from USA.
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Appears to have been a temporary Paypal problem yesterday as I was successful this morning.
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