Useless Customer Service
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We are a non-profit with a PayPal link on our website for donations. Donors have notified us that PayPal is letting them know that the donations are not being processed, but we don't know why. I have spent literally 4 hours on hold over three different calls trying to reach customer support. On my last call, after waiting 50 minutes, they hung up on me. This morning, I tried the call back option and was on hold for an hour and forty minutes before I gave up.
Does anyone have any suggestions on getting any real "Customer Service"?
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I feel your pain. The website is useless too. The "Contact Customer Service" page has no way to actually contact customer service. I'm surprised you even found a phone number.
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THEY CLEARLY THINK WE'RE ALL AN ANNOYANCE TO THEM AND DON'T WANT TO HELP.
IT'S A DISGRACE
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