Forum Posts

How do I get a Donation Code

How do I get a Connection Code for Donations when the Continue button keeps returning to the start of the page? I am finished with the application and want to finalize it, but this is what is happening? Thanks

MB1357 by Contributor
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Refused transaction - what is happening?

Hello there!I have been trying to understand what happens with a platform I use to collect donations.It says "transaction refused" even though it takes the money from my bank account for a few minutes and then the money reappears. I can see on my ban...

FRG4 by Contributor
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Can't accept donations from Japan?

We are registered as a Charity with PayPal but when people in Japan try to donate they get the error "Donations to this recipient aren't supported in this Country". Is this something we have misconfigured on our end or does PayPal not accept from Jap...

GonP by Contributor
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How to report a bug to PayPal?

How does one report a bug to PayPal? Their confirmation email shows the incorrect donation date. It's clearly caused by a bug in the way dates are parsed. A transaction preformed today, on the 23th of August is shown as the 8th if December. This is i...

DustWolf by Contributor
  • 540 Views
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Donation buttons and their email addresses

Hello,I understand that I can add up to 7 email addresses in my account. But how to configure 2 different Donation buttons in a way that each will show different email address, i.e. one will show the primary email address and the second the secondary...

keram by Contributor
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