Worried about being scammed can someone help me

New Community Member

Hi i requested a payment to someone because i am seling an item to them and they have sent me an email which is as followed:


"I will need a confirmation from PayPal to proceed with the payment before sending payment out to your account so all you have to do is send a mail to PayPal customer service via the link www.paypal.com/help to confirm your account and I will receive a mail from PayPal to proceed with the payment."


Could someone please tell me if this is a legit message because i feel scared that something will happen

Login to Me Too


Hello @AA100,


Welcome to the PayPal community and thank you for your post.


This doesn't sound like a legitimate message. If someone wants to make a payment to you, they simply need to send the payment to the email address registered to your PayPal account. The payment will show in your account straight away.



Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.