PayPal_Donna

Hi unsnappy,   Welcome to the PayPal community and thank you for your post.   You can close your account by completing the steps listed here.   -Donna     ... View more

Hello saaronbon420,   Welcome to the PayPal community and thank you for your post.   You can find any pre-approved payments you have set up here.   -Donna ... View more

Hello weck111,   Welcome to the PayPal community and thank you for your post.   To help make sure we can continue to provide our services to businesses and individuals around the globe, we’ve put in place comprehensive business continuity plans. Though our response times may be delayed, be assured we’re here. Working for you whenever you need us. If there are any changes to our policies and procedures as a result of the COVID-19 outbreak, we'll let you know. We are continually updating the information at our Help Centre. Please check in regularly. To help you quickly find the support you need, we’ve added the information below on our most asked-about topics. If you can’t find what you need on our Help Centre, please message us. We will do everything we can to respond as quickly as possible.   -Donna ... View more

Hello Samadi1,   Thank you for contacting us through this platform.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna ... View more

Hello Jekyl,   Welcome to the PayPal community and thank you for your post.   The 'Cancel' option only appears if the payment was sent to an email address that was misspelt, not registered with PayPal or is unconfirmed, preventing the payment from completing. If a payment you’ve sent hasn't been claimed and is showing as ‘Pending’, you can cancel it. To cancel a pending/unclaimed payment: Go to Summary. Under ‘Pending’, next to the message showing the recipient ‘hasn’t accepted yet’, click Cancel. Click Cancel Payment. Note: A pending payment is automatically cancelled if the recipient doesn’t claim or accept it within 30 days. If you paid with a debit or credit card and the payment is cancelled, the money will be refunded to that card. It may take up to 30 days for the refund to appear on your card statement. If you paid with your bank account and the payment is cancelled, that money will be refunded to your PayPal balance. It may take up to 3-5 working days for the refund to appear on your PayPal account -Donna ... View more

Hello svet_2020,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hello HABIBB,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more