Hi Showol94,   Welcome to the PayPal community and thank you for your post.   You can file a Buyer Complaint by completing the steps listed here.   -Donna     ... View more

Hi Fuzzy_Melon,   Welcome to the PayPal community and thank you for your post.   Firstly, i would like to offer my condolences for your loss.    Unfortunately you will be unable to take over another members account due to our Strict Privacy policy.   You should call our Customer Care department for more advice on this.   -Donna ... View more

Hi Aleisha_Douce,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna ... View more

Hello whtetger,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hi Omega3362,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hi Ourada15,   Welcome to the PayPal community and thank you for your post.   No, the person receiving the payment will not have to pay a fee.   -Donna ... View more

Hi CristianMark,   Welcome to the PayPal community and thank you for your post.   If you open another PayPal account, while there is a limitation in place on the previous one, the new account will eventually become limited as well. I would advise you to resolve the limitation on the original account.   -Donna ... View more

Hi Butto1997,   Welcome to the PayPal community and thank you for your post.   It sounds like this payment may be subject to a payment hold and there is no way we can override this. You will find more details regarding these holds here.    -Donna     ... View more

Hi Kitombo,    Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hi MattGrimstead,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna ... View more

Hello Reino,   Welcome to the PayPal community and thank you for your post.   You can add a bank account to your PayPal account, by completing the steps listed here.    -Donna ... View more

Hello Shaad,   Welcome to the PayPal community and thank you for your post.   If the seller has the funds in their account and issues a refund, it should show in your account straight away. If they use their bank or card as the funding option, it may take a bit longer, usually 3-5 days.   -Donna ... View more

Hi ironballs,   Welcome to the PayPal community and thank you for your post.   If you have funds in your PayPal balance, these will always be used first for any payment.   -Donna     ... View more

Hi KathLat.   Welcome to the PayPal community and thank you for your post.    As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hello samirchidi.    Thank you for you post.   It seems like your account has been permanently limited and the funds will be held for 180 days. This is to cover any claims or chargebacks which may be filed against you. You will receive an email from PayPal once the funds are available to withdraw.    As you can no longer use our services, I recommend researching payment processors you can use going forward.   -Donna   ... View more

Hello MasonNC27,   Welcome to the PayPal community and thank you for your post.   The usual timeframe for this to be reviewed is 72 hours.   If you have still not received a response after that, I would advise you to give our Customer Care department another call.   -Donna ... View more

Hello fabriziotognett,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hello Dheeraj320,   Welcome to the PayPal community and thank you for your post.   Can you clarify? is there a limitation on your account?  If you go to the Resolution Centre of your PayPal account there should be some steps there you will need to complete in order to have the limitation lifted. Have you tried completing any of these?   -Donna         ... View more

Hi Yugaa,   Welcome to the PayPal community and thank you for your post.   You will find a full rundown of our fees at the bottom of every PayPal page.   -Donna ... View more

Hi Mlk-,   Welcome to the PayPal community and thank you for your post.   With these kind of claims, we would request the item to be returned and a tracking number provided from you to show the item has been delivered back to the seller. Also, PayPals Buyer Protection Policy overrides the sellers terms and conditions. I would advise you to return the item, using a trackable postal method (and company) that suits you best. If the seller refuses to accept the item, and we can see this using the tracking number you have sent us, we will still file in your favour. PayPal can help you with the return cost of an item. You will find more details here.   -Donna     ... View more

Hi kvn1,   Welcome to the PayPal community and thank you for your post.   You can close a dispute by completing the steps listed here.   -Donna ... View more

Hi JOSHLUX,   Welcome to the PayPal community and thank you for your post.   Please use the following link to upload these here.  They will then be attached directly to your PayPal account, and we can review them for you.   -Donna ... View more

Hi tclucentig,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.    -Donna       ... View more

Hello Berdoo92,   Welcome to the PayPal community and thank you for your post.   In this situation the best thing to do would be to give our PayPal Here team a quick call. Their number is: 020 8080 6500 or 0800358 9448.   -Donna ... View more

Hi rachelb321,   Welcome to the PayPal community and thank you for your post.   You can send a payment by completing the steps listed here.    -Donna ... View more

Hello mpavic,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna         ... View more

Hello Dk2Naruto,   Welcome to the PayPal community and thank you for your post.    A money request can be sent using both Goods and Services, or Friends and Family.   I would advise you to make the payment using the Goods and Services option to ensure you are covered under our Buyer Protection Policy.   -Donna ... View more

Hi starrsy12,   Welcome to the PayPal community and thank you for your post.   We can help you re-open the claim if we receive your request via email. Send us an email by logging into the Message Centre of your PayPal account. Please provide as much information as possible including the Transaction ID for the payment, and that what you received was not what you paid for. You will find the Message Centre here.    -Donna ... View more

Hello maheshbadam,   Welcome to the PayPal community and thank you for your post.   Yes, once the new email address is confirmed on your account, any payments sent to that address, will go into your account.   -Donna ... View more

Hello Hugo-Muzungu,   Welcome to the PayPal community and thank you for your post.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna   ... View more