Contacting a customer

GG102
Contributor
Contributor

I sold 12 items to a customer.  I only put 10 item in his bag and didn't notice till I got home.

 

How can I contact the customer to see if I can mail the 2 items to him or if he would prefer a refund for the 2 items?  He lives out of state.

Login to Me Too
1 REPLY 1

pkkh
PayPal Employee
PayPal Employee

Hi @GG102 

 

I see you want to get in touch with your customer in order to send some items. I would recommend you to get their contact details in the PayPal Activity page. You should be able to find the email address or phone number there. 

 

Thank you

Punith   

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.