Closed dispute

George_M
New Community Member

Hello everyone, I have a closed case that ruled in favor of the buyer. The buyer provided wrong evidence and I have real evidence. How can i reopen the case so that I can provide my evidence?

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1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome tot he PayPal Community.

 

You have 10 days to appeal a case decision. The appeal can be made via the closed case in the Resolution Centre. 

 

-David R

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