forgotten the answers of my security questions in paypal account

mysterygirly
Contributor
Contributor

Hello everyone, i've forgotten the answers of my security questions in paypal account. what should i do now? how can i change it? im unable to change it from update section.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mysterygirly 

 

See if customer services can help you re-set them?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
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