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is there any way i can do this ? i cant seem to find an option
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Hi beaniemama,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
1. Go to www.paypal.com/uk and log in to your account.
2. Click Contact near the bottom of any page.
3. Select Email us.
4. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.
5. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.
6. We'll review your request and email you back within 24-72 hours.
If you downgrade your account to a Personal account, please be advised of the following:
• You are able to downgrade from a Business/Premier account to a Personal account only once. If you upgrade your account to a Business/Premier account in the future, you won't be able to downgrade to a Personal account again for the lifetime of the account
• All payments received into a Personal account from eBay, auctions, Personal payments and Website Payment buttons (e.g. Buy Now Buttons, PayPal Shopping Cart, or Subscriptions payments), will be limited to the Personal account's Receiving Limit of €2,500 (or currency equivalent)
- Siobhan
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Hi there
I would like to downgrade my account from business to personal.
Kind regards
Louyi
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Hi rozek2600,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
To downgrade your account please complete the following -
• Click on the ‘Downgrade Business account’ link located on the Account Info section of the customer's Account Home page
• Click on the ‘Premier’ button and your request will be processed
You will receive an email update once your request has been processed.
- Siobhan

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Hi beaniemama,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
1. Go to www.paypal.com/uk and log in to your account.
2. Click Contact near the bottom of any page.
3. Select Email us.
4. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.
5. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.
6. We'll review your request and email you back within 24-72 hours.
If you downgrade your account to a Personal account, please be advised of the following:
• You are able to downgrade from a Business/Premier account to a Personal account only once. If you upgrade your account to a Business/Premier account in the future, you won't be able to downgrade to a Personal account again for the lifetime of the account
• All payments received into a Personal account from eBay, auctions, Personal payments and Website Payment buttons (e.g. Buy Now Buttons, PayPal Shopping Cart, or Subscriptions payments), will be limited to the Personal account's Receiving Limit of €2,500 (or currency equivalent)
- Siobhan
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Hi, please help me.
I don't see an email us the option to help and contact us in Paypal. I need to downgrade my account from business to personal.
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