close account

romayne
Contributor
Contributor

I created the account but the wrong type of account. i have not finalized details as im trying to cancel it.

so that i can open a new account. i do not have the information they are asking.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@romayne 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@romayne 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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romayne
Contributor
Contributor

Thank you 

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guillaume22111
New Community Member

Hi,

Paypal dont want execute my delete account demand. My account is restricted and i dont know why. I try five times to solve this and its impossible. Please help me.

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