How to downgrade my paypal account (from Business back to Personal)

Meililynz
New Community Member

Hi, so my PayPal account been using since 2014 and I haven't login or used it much and I just relog probably few months ago and I found out it upgraded into Business account, how does it happen? I can't even receive money from my family anymore because it turn into business account. So after I looking for how to fix it and all the answer I been looking was only waiting for the customer service agent that doesn't work on weekends. So all I need to do is wait for the agents to come back to work.. But how did it change from personal to business if I didn't even press the upgrade button =x=''... How do I even leave message in message centre when PayPal assistant always auto response. 

 

As I check if I need to register for new personal account I still need to delete the business account but I been using this account since 2014 and I just want to downgrade it.. guess I only need to wait for agents =-=

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Stackinkj
Contributor
Contributor
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
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