Why does Paypal request me to provide employer identification number for individual business type?

[Marin927]

I'm trying to fill basic info about my account and business type. I've selected individual as a business type. It's stated that PayPal doesn't require employer identification number if I chose individual or sole proprietorship as business type but it still requires employer identification number in my case.

[PayPal_JonK]

Hello @Marin927, 

Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues completing your account setup and filling in your business info. I would recommend reaching out to our Customer Support teams for assistance here. They should be able to review your account setup with you and advise what information and documentation may be required. 

Best wishes!

 - Jon K