Paypal verification in upwork

miguelvelmonte
New Community Member

Hi, good day! Is there anyone here using PayPal as a billing method in Upwork? Upwork said that my account is not verified. But I already have a lot of bank and card transactions in PayPal.

 

Can you help me with this issue? thanks..

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4 REPLIES 4

miguelvelmonte
New Community Member

thanks for the reply.

but my issue is about "BILLING METHOD" not being on the "GET PAID" tab, I already added my Paypal account on that tab, my problem is I want to use Paypal as a "BILLING METHOD" because I need to buy connects.

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PayPal_Meghan
Moderator
Moderator

Hello @miguelvelmonte and @kernowlass

Welcome, @miguelvelmonte; thank you both for visiting the PayPal Community! 

It sounds like you're unable to connect your PayPal account and Upwork, and I'm sorry to hear that. From reviewing the article @kernowlass shared, your legal name on PayPal needs to match your Upwork account. If they do not match, the accounts will not be able to be linked. It also sounds like you may need to verify your name with Upwork directly. 

To ensure your PayPal account is fully set up, you'll want to confirm your email address, verify your account, and confirm your identity. Once you've done that, if the option to add PayPal as a payment method doesn't show again, please clear your cache and cookies. After that, you'll need to reach out to Upwork for further troubleshooting.

I hope you can link the accounts soon! 

- Meghan


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miguelvelmonte
New Community Member

by the way,

I already asked about this in Upwork management, but they told me to ask PayPal about this issue.

Please help me regarding this problem, thanks.

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