Login issue due to two-step authentication (urgent please)?

Karat2
New Community Member

I changed my phone number and the old one is no longer registered so I can't get a message. However, I still have an inactive prepaid number that I can use to prove my identity. I tried to call Customer Support at: 38680083096 but the number is not correct. At least that's what the answering machine tells me. I am asking for your help as soon as possible because I have detected illegal activities on my paypal account. That's what I was told in the email. Thanks in advance for your help.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Karat2 

 

Use the guest phone option.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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