How to downgrade my PayPal account to Personal from Business?

paulgabriel28
Contributor
Contributor

how to downgrade my PayPal account to personal account from business account

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128 REPLIES 128

isac_benjam12
New Community Member

how do i down grade my paypal acc?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@isac_benjam12 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


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KarlCataylp
Contributor
Contributor

How can I downgrade my account to personal account only? and also why paypal is holding my money? How can I get it by not waiting for 21 days?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KarlCataylp 

 

You would be subject to the new seller hold regardless of account 'type', information on the hold in the link below.

 https://www.paypal.com/ph/cshelp/article/why-is-my-payment-on-hold-or-unavailable-pcc105

 

As for downgrading your account >>>

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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remerio75
Contributor
Contributor

I just want to downgrade my PayPal business account to a personal account. I have messaged PayPal about this repeatadly but so far they have not answered back or fulfilled my simple request. This is the first and only time I have requested this downgrade, which is within the rules.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@remerio75 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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Ahmedmangani
Contributor
Contributor
I would like to downgrade my account from business to personal account. And to solve the problem that my account not receiving money to my account after everything is ok I confirm my email. Your assistance will much appreciated and I keep enjoying your service
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Ahmedmangani 

 

To downgrade, you must ask customer service to do that for you.

 

https://www.paypal.com/mw/smarthelp/contact-us       

Click Message Us or Call Us option below the Common Issues section.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

 

To receive payment in your country, did you link a Visa credit card so PayPal can perform automatic transfers every month to your card.

 

For more information about this, see PayPal Receive Funds and Automatic Transfer Agreement

 


Kudos & Solved are greatly appreciated. 🙂
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Carmenb1973
Contributor
Contributor

I also get that answer except there is no email option available and also being based in South Africa we can't call? So how else do we get this done?

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PayPal_Bindu
Moderator
Moderator

Hey @Carmenb1973,

 

Thank you for visiting the PayPal Community Help!

 

Thanks for the help @sharpiemarker! I see you're looking to downgrade your PayPal account. As mentioned by @sharpiemarker, you have to contact PayPal team to request a downgrade of your PayPal account. You can email PayPal through the message center within your PayPal account or message the team via Social media pages to submit your request. More contact options to reach PayPal team are available in this article

 

Hope this information helps,

Bindu

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