How to I swap/or downgrade my business PayPal account over to a personal PayPal account?

dahatchh2
Contributor
Contributor

Hello. 

I have had a PayPal account for many years. Some years back, I used my PayPal account for business, and upgraded my personal PayPal account to a business PayPal account. However, I have not used PayPal for business for quite some time now, and do not even own a business anymore. However, I still want to use my account for personal money transfers from friends. But PayPal charges me a percentage when people send me money for Purchase Protection. How do I do I downgrade my account to a personal account.
I do not want to close my account, I just want my current PayPal account to be downgraded (don't know if that is the right term)

I tried following these steps https://www.paypal-community.com/t5/About-Settings/How-do-I-close-a-business-account/m-p/1460050 , but when I click close account, It says my account cannot be closed (maybe because I have money in my account still.) Also, I do not want to close my account 
Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@dahatchh2 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Or you could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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