Has PayPal support always been this incompetent?

[StevenWintery]

Both Paypal.com and Paypal-support.com are completely incompetent and has no idea how to work together. It's actually driving me insane.

I am simply trying to update my business URL's because they will NOT update on my side, even after using a whole other PC and wifi, it's for sure not a cache issue. Now I'm trying to contact them and all I get is them saying:

Paypal: "Go contact paypal-support"
Paypal-support: "Go contact paypal"

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[sharpiemarker]

……

[StevenWintery]

After I update the info, and save it, it still stays as the old URL, but all the other business info is changeable. But the business URL and sales-venue URL fields will Not change

[sharpiemarker]

@StevenWintery 

Did you also delete PayPal browser cookies too? There’s some goofy bug. I removed the url from sales venue section, now can’t add it back. 😂🤦🏻

Wait…I take that back. I added it back and refreshed the page and the url I removed returned. At first the darn thing wouldn’t save, the window didn’t retract after clicking save. Then after several tries, it did but the url didn’t appear on the business information page until I refreshed the page. 

[StevenWintery]

Yeah idk how such a big company can't make a simple field that doesn't revert back. 
I'm still stuck with my old Business URL.

The windows closes successfully and it shows the new URL after i click "Submit", but then i refresh the site and the old business URL is back..

Tried on a friend's PC/Wifi and the issue still persists.  And the Paypal support team is still unavailable. It's been days now. Ridiculous 😡