Error when adding a contact

RubenJDV
New Community Member

Hello, I want to add a new number on my account, all done and correct but the system always say the number is not correct. I've checked X times and it's all correct.

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1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @RubenJDV

 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues while adding new number. I'd first recommend reviewing the troubleshooting steps on your end by changing your browser or clearing your cache and cookies. It would be great if you used a laptop or a desktop to perform this action after 24–48 hours.

Once you are able to login, please try removing the number and try readding it. Here’s how you update your phone numberContact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 


Good luck!
 

- Mujahid

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