hey dudes, I'm facing a big problem in logging into my second account..

[Asserghazi]

hey dudes, I'm facing a big problem in logging into my second account.. the message of "Payal is looking out for you" 's appearing and when I click on next nothing done but a message of "sorry, we couldn't confirm it's you!'' could you help me??

[ali_3]

Hi @Asserghazi,

Welcome to the PayPal community! I'm sorry to hear about the logging issues you have encountered. If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. Try logging in from a different device and see if it works. Also, I would suggest you try this link for other troubleshooting steps. 

If the issue continues, I'd recommend reaching out to our Customer Support teams by clicking "Help and Contact" at the bottom of any PayPal page for further assistance.

Good luck!

- Ali