Phone is broken with my phone number in it, Cant log in.

alenmerseli
Contributor
Contributor

hello, my phone is broken and i cant log in thru my paypal account with my phone number since its in my phone, i cant log in i tried many screen mirroring app but they didnt work. please help!

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@alenmerseli 

 

When you get a new phone, move sim card from broken phone to new phone, then could receive sms code to log in, no?

Otherwise, contact customer service:

Log out of all accounts.   

Go to https://www.paypal.com/be/smarthelp/contact-us      

Click “Call Us” option under the “Common Issues’ section.   

Click “call us as guest” link to get PayPal contact numbers.   

Ask for an agent until they connect you with one.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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