PayPal is looking out for you, after that: Sorry, we couldn't confirm it's you

iliass373
Contributor
Contributor

Hey Community,

I have a problem with my PayPal Account, where I'm logged in from two devices and now get this error, I tried many times, but the same error.

 

Can someone help me, my money is there and I need it, I have to access my account the fastest possible

 

Please fix that, I have my number phone and my mail are active

PS : isn't this account, is another one I'm waiting for you

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @iliass373,

 

Welcome to the PayPal Community and thank you for your post!

 

I am sorry to hear you are having issues accessing your PayPal account. I know this must be frustrating. For secuirty reasons, access issues must be resolved with our Customer Support directly. 

 

To contact us, simply click here. Then click on Password and access issues, then Login problems. There you will be able to contact our Customer Support without logging in. 
 

I hope you get this sorted!
 

- Rachel 

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