I’m trying to set up my PayPal balance, but after entering both birthdate (birth year 1972) and ssn, it keeps telling me I need to be 18 or over to proceed. I’ve closed the app and tried again but it won’t work.
Welcome to the PayPal community and thank you for your post.
In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you.
