Not receiving the message of authentication, due that I moved of country, what can I do?

zarbucanero
New Community Member

Hello. 

   I have a telephone number of China's prexif, but recently I moved to Venezuela. 

    The two authentication factors (which is the main problem) of my Paypal's account is associated with the chinese number, which I can not receive any message or calling.

   I want to activate the roaming of this number, unfortunately the roaming for Venezuela is not available (only specific countries like USA, Thailand, Korea, etc)

 I want to unlink the old number telephone and adding the number telephone of Venezuela, what should I do?

Any suggestions? Thanks to the community.

 

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