Log in generates something wrong message.

FreeFaith
Contributor
Contributor

when I log in to my account I get a message saying "something went wrong. Try again later." does someone know the reason for this and the way to solve the problem? Thanks.

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PayPal_JonK
Moderator
Moderator

Hello @FreeFaith

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues logging into your PayPal account. Have you tried clearing your browser's cache, cookies, and browsing history? That normally does the trick. If you're still having issues after that, please reach out to our Customer Support teams by clicking "Contact" at the  bottom of any PayPal page for assistance. 

 

My apologies for any inconvenience this presents, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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PayPal_JonK
Moderator
Moderator

Hello @FreeFaith

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues logging into your PayPal account. Have you tried clearing your browser's cache, cookies, and browsing history? That normally does the trick. If you're still having issues after that, please reach out to our Customer Support teams by clicking "Contact" at the  bottom of any PayPal page for assistance. 

 

My apologies for any inconvenience this presents, 

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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FreeFaith
Contributor
Contributor

Thanks Jon. That solved the problem.😊

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