How to remove 2-step-login when I can´t access my mobile

DrSeedam
New Community Member

I am travelling for many weeks in the US.

My paypal-login is done with a 2-step-login.

My european mobile doesn´t get a connection here.

Where could I get help to remove the second step or set my temporary american number as the number for the second step?

 

Thanks for any help!

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1 REPLY 1

Swam
PayPal Employee
PayPal Employee

Hi @DrSeedam  ,
Welcome to the PayPal community and thank you for your post. 
You need to contact customer services to resolve any login issue 
or account specific issues.
Click help / contact bottom left of PayPal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Regards,
Swam

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