How to change my business account into personal account??please help

Sheshe15
New Community Member
How to change my business account into personal account?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sheshe15 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


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Ethan-A
New Community Member
Does closing the account mean that I can reopen a personal one under the same email and name?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ethan-A 

 

Paypal do say you can re-use an email address as long as the previous account was closed and not just limited.

But if you do that I would allow 72 hours and clear cache/history first as some folks have hit ''issues''.

If you do then maybe customer services could help you with that.

 


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