How can I recover my paypal business account? 2FA card issues

edumitru
New Community Member

I have two paypal accounts, one personal and one for business, setup for both 2FA with Google Authenticator. 
I can access personal profile but cannot access business profile ( 2FA raise an error and I didn't associate yet any card or bank account with it ) So I am not able to access my business account, not at alll. Can you please help me with this @Paypal

 

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @edumitru,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that you're unable to access your business account. As per the information that you have shared, it seems like you need to contact us to confirm some of the details on your account. In this case, please reach out to us through the available contact options on our website to have this issue fixed.

 

Best Wishes,
Ayesha


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