Getting My Information To Not Appear Hidden

Temp20230302C
New Community Member

Hi, I need to provide proof of my paypal account to a company for verification. The screenshot must show my name, address and email address. However when I go to setting page, the information is partially blocked out so I cant get the screenshot with the information needed. Can you please tell me how to remove this so I can see everything on that page?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hi @Temp20230302C,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you're worried about the information being partially blocked. Please be informed that we store your personal data in secure databases. In addition, to protect the security of our customer’s data, we automatically encrypt your confidential information when it’s stored and transmitted such as your most sensitive data (bank account numbers, credit card numbers, contact details). For example, you can only see the last 4 digits of your financial account numbers.  Apologies for any inconvenience.

Regards,
Ayesha 


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