Cannot login to my account

[trumpy81]

Cannot login to my PayPal account.

I go to the webpage click on login and enter my details etc. After clicking on login I am taken to a PayPal Business Sign-Up page.

I follow the instructions and have someone call (automated call) to confirm, I then see a 4 digit code on the screen, but that is quickly replaced by an error message and I am no closer to signing in than when I started.

Please help, I only want to check my personal account status.

[pkkh]

Hi @trumpy81 

Thank you for contacting community.

I see you're facing several issues while trying to access your account. In this case, it might be necessary to check your account and work for a solution. I would recommend you to contact PayPal over the phone in order to get further assistance. Here's how: Go to the Contact Us page by visiting our website <Password and account access<Login problems< Call Us Icon< Call as guest. You should be able to find the contact details here for your region. 

I hope this helps. 

Punith 

[trumpy81 · Accepted solution]

Thanks for the advice.

I tried confirming my phone number again and this time it actually worked.

I'm not sure what the problem was, but this time I did not get an error message at all and I was able to confirm my phone number and then get access to my account.