Can I have a cancelled account reopened?

Kennyboo
New Community Member
My account was closed because PayPal said I violated the user agreement. Is there any way to have my account reopened. I did not intentionally, nor knowingly violate any part of the user agreement. I was a victim of identity theft and my name and information was used by someone that was not given permission.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Kennyboo 

 

Once an account in good standing is closed, it cannot be reopened. You can open a new account, but it won't include your previous transaction history.

 

Permanently limited accounts might be reinstated under the sole discretion of PayPal, or at least given permission to use a new account from now on. You’ll have to open a case with bbb.org under PayPal San Jose, CA to see about getting reinstated if customer service isn’t able to help with this.


Kudos & Solved are greatly appreciated. 🙂
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