Address issues

[Venice1]

Good day, my PayPal address and shipping address for packages are not the same. This is how it has to be. Would PayPal interfere with the shipping address that was given to a shipper?

[PayPal_Ayesha]

Hello @Venice1,

Thank you for contacting the PayPal Community Forum!

I understand your concern about the different address on your PayPal account. If you have already placed an order, in this case, you'll have to contact the merchant, cancel the order, and request a refund from the merchant. Then, you have to make changes to your address on your PayPal account and place the order again. If the payment is displayed with a ‘Cancel’ button alongside, you can cancel the payment and make changes accordingly to place the order again.

I hope this helps,
Ayesha

[Venice1]

Thank you Ayesha for responding to me. The merchant actually made contact with me enquiring about the address and I was able to rectify the issue. I did not get an option to confirm the shipping address, is this usually the case? Thank you Venice 1

[PayPal_Ayesha]

Hey, again @Venice1
 
I get your point here. Kindly know that the item will be shipped to the address on your PayPal account. Please make sure if the details are right while checking out because if there is an issue with the charge in the future, there will be an option to file a dispute and to request reimbursement explaining the scenario that has happened. Also, once the purchase has been completed, you will also be notified via email about the changes made and about the order placed. For example: transaction ID, shipping address, merchant name, etc. If there are no changes made to the address, I would recommend you start over again with the order. Make sure you receive the refund first and then place the order again.
 
Best wishes,
Ayesha

[Venice1]

Thank you Ayisha, for taking the time to explain and offering a solution. Much appreciated

[PayPal_Ayesha]

Hi @Venice1,

You're most welcome!

Take care,

Ayesha