Please help as I cant verify my account

[kennyb1965]

I have tried to verify my account and paypal say that my card/bank account is assigned to another account which I have never authorised, How do I resolve this please. Many thanks

[classy-diva]

You would ask them to remove the account from any other accounts and allow you to put on your existing account.

Is it possible you opened a PP account some time ago and have forgotten about it?

[kennyb1965]

Hi there and thanks for your reply

No I havnt opened any other paypal accounts so this is my only one. I have made a call to paypal and they say that a womans name was ysed to register my bank details. As a result of this my account has been temporarily suspended while a fraud investigation takes place. Im absolutely livid but that people for you these days. many thanks, Kenny

[lewsmart]

I have been trying to use my paypal account for a few years now, numerous emails with no response means I have a paypal account that I am unable to use. My problem is the verification of the account. I have no idea what the two deposited amounts were as I did them about 9 years ago, even my bank can't help me.

What do I need to do to enable me to use paypal??

[ca19nd69y]

i have put  20 then 10 as asked from my bank acount but you told me that it is not right and after one more try you wont let me try again i dont know what i am doing wrong

[teaboy69]

Sign in to PayPal. Go to Customer Services click contact. You will see phone Number. Phone it and Good luck. 

[carta80]

I was filling in the details of my bank account to buy a camcorder when there was a technical fault and I do not know if the deal was completed or whether I should try to start all over again 

[purpleblue]

i have two email address and one of them is not mine.some information has gone over to them.how do i make sure my email is secure

[sashsurgeon]

hi ive checked my account albiet later than anticipated, and entered the 2 deposits as shown on my account, three times now youv'e suspended my account.