When you make a payment it is not possible for more money to be transferred other than what you authorised. Can you explain what has happened please?
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Once he has refunded he cannot recall that refund, if the seller was overseas it is possible that the refund failed, you should never close a dispute until you physically see your refund in your PayPal account, there is nothing you can do now as you closed the dispute. Sorry.
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You sold digital goods? Sorry if you cannot prove receipt then you will lose the money. You have to be able to prove receipt, you cannot.
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What do you want to do? If you cannot prove via online tracking the item has arrived with the person who initiated the unauthorised claim you will lose the funds they paid you and the claim will be found in their favour. If you want to clear your negative balance until the problem is resolved then make a payment for goods using your credit card as the funding source, and the negative balance will also be taken.
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You send the invoice in the currency your account is in so for UK you send an invoice in GBP. When the buyer pays it will do so in GBP converting the currency from their PayPal account to your currency. The charges involved are the same as the normal receiving fees 20p plus 3.4%.
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Is your bank account on file with PayPal? If so go to WITHDRAW and you can move it to your bank account, it will take anything up to 7 days to show in your bank account.
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You can only send them money if they have a PayPal account, ask them to set one up using one of their email addresses, when done tell them to tell you the PayPal email address. If they add their bank account they do not need to confirm it to withdraw the funds.
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If your bank account is not already on PayPal close your existing PayPal account and open a new one using whatever name is on your bank account.
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