REFUND PENDING FROM ROYAL MAIL FOR 40 DAYS NOW!

[dolliebelle]

CAN ANYONE ADVISE ME HOW I GO ABOUT GETTING THIS REFUND STILL SHOWING AS PENDING FROM 5TH OF NOVEMBER ON 2 POSTAGE ITEMS AMOUNTS TO ABOUT £19 IN TOTAL :O( DON'T SEEM TO GET ANY ANSWERS WHERE CAN I GO FOR HELP THANKS

[PayPal_david]

Hi there Dolliebelle,

I have never heard of a refund pending from Royal Mail for 40 days. Have you tried contacting customer services in order for us to investigate this further on your behalf? 

If you try contacting us, we can investigate it further on your behalf and try to get the refund processed to your PayPal account.  

I hope this helps,

David.

[richardr83]

I'm waiting since 11th June.

[PayPal_paula]

Hi richardr83, 

A refund from Royal Mail via PayPal generally takes around 14 days to be added to your PayPal account so if you havent received it yet you should in the next few days.

I hope this helps

Paula 

[mymusu]

We think we have some pending cancelled postage refunds too. Where can we check the status if it's refunded or still in pending.

Thanks