I attempted to refund a buyer but was unable to due to not having the funds in my account. Their original payment is being held for 21 days. Do I have to wait the entire duration until their funds are released into my account for the refund to go through? Is there a way to speed this up since I won’t be shipping and want to give them their money back? Also, on the main transactions page there is no refund in sight. But if I go to the specific payment and click on Invoice Id it shows the payment as “Completed” and then it shows one that says “Pending” stating that the refund will be issued once the bank releases the funds. My question is did the refund even go through or not? I’m stuck here and any help will be appreciated.
