resolution centre

ju30
New Community Member

I have raised a dispute on the resolution centre about four transactions that I have not authorised.  i then contacted the police and was given a ref. no. and told to pass it on to Paypal but there is no option to add information to my dispute! Please Help!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ju30

 

I would give them a call as its important  >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



Advice is voluntary.
Kudos / Solution appreciated.
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