Help pls. Newbie here.

tinkertheg
Contributor
Contributor

hi there. i got an american express gift card worth $100. my uncle bought it for me and he said it was activated. i also checked it on the web and it says ACTIVE. i have no bank account but i registered at paypal.com . when i was about to buy a game credit point worth $100, it says "The bank that issued your card didn't approve this transaction. Please contact the card issuer's customer service department if you have any questions. Or you can add a different card now to continue." So i chose a smaller amount worth $50 then transaction got approved. But my question is theres a "PAYPAL PTE LTD - Purchase with AVS $1". i dont know where it came from. they say that when you edit something in your account theres a charge?? please help. do i have the chance to refund it? and one more thing about the gross in my account. the game credit i bought is negative at gross. what does that mean? i need help pls. thanks in advance

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2 REPLIES 2

tinkertheg
Contributor
Contributor

problem solved.

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PayPal_paula
Moderator
Moderator

Hi tinkertheg, 

 

We are glad to hear you got it solved. If you have any other questions in the future please feel free to post. 

 

Paula 

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