fraud

carter12345
New Community Member

how do I get protected from people claiming a chargeback ? I'm not going to lose my money because of some bum who wants to commit fraud . I've read several reports of people claiming they didn't receive their merchandise and got their money back leaving the victim in the negative frozen account and losing their expensive merchandise. thank you

Login to Me Too
1 REPLY 1

PayPal_Andy
Moderator
Moderator

carter12345-  Protections from chargebacks are difficult because if you're accepting credit card payments, there is an inherent risk that you run; the credit card company controls the outcome, we'll try to dispute it if possible, but we're not always successful.  

 

PayPal does provide our Seller Protection Policy,  where PayPal takes the loss rather than you, but even with that there are certain cases where you would not be covered.  We want you to be as successful as you possibly can be, but keep in mind that in business, there is always the potential for loss. 😞

 

Andy

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.