Can't identify payment to iTunes

roleft
New Community Member

I have been using Paypal to make purchases at iTunes for several years now. My emails concerning payments to iTunes from my Paypal acct have always been detailed and easy to recognize. I just got an email saying that my Paypal acct had made a payment to iTunes, but there is nothing to tell me what it was for. It just says "payment to iTunes Store", but does not list a song, movie, service or anything. It does say "instructions to merchant" whatever that means, and under Description, it says "iTunes Store purchases". I have NO idea what this is. I logged onto my Paypal acct and it says the same thing on my Transactions page. Do I need to dispute this? It's not for much money, but of course, I don't want ANY unauthorized charges to my Paypal acct.

 

thanks for any help

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

roleft,

 

Welcome to the boards!  I know exactly the email you're talking about.  The first email will only detail the PayPal purchase amount and who the payment was sent to - iTunes should send you a separate email detailing the purchases and what was ordered.  If you don't receive this email, I would recommend starting out by contacting iTunes customer support to see if they can detail the purchases. 

 

Hope this helps,

 

Adrian

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