Davis_BA
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Posted on
Aug-15-2017
12:10 PM
I've been refunded for an item unavailable, but I also paid postage and this is not refunded. How do I claim for excessive postage, the trader isn't bothered to reply. Do I have to pay postage and packing on something I'm not going to get?
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kernowlass
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Aug-15-2017
12:12 PM
If you did not get a full refund then you 'should' be able to file for non receipt of item to recoup the difference.
I would open a dispute and go from there.
Advice is voluntary.
Kudos / Solution appreciated.
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kernowlass
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Aug-15-2017
12:12 PM
If you did not get a full refund then you 'should' be able to file for non receipt of item to recoup the difference.
I would open a dispute and go from there.
Advice is voluntary.
Kudos / Solution appreciated.
Davis_BA
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Aug-16-2017
01:17 AM
Cheers, I haven't received any items yet just a part refund one of them. If I ordered just the other item the post/packing would be £2 cheaper as it is only a tiny little **bleep**. I wait a bit then claim.
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