Please help me figure this out

Danz17
Contributor
Contributor

Hello everyone,

I just received this after a long dispute from a seller "Scammer on Ebay" he got great record when I bought the item then all the negative feedback was showing .

 

Long story short, Does the message below means I will get my 425 EUR for sure ?

 

does the lasy pargraph means if the seller drains his account, I may not get my money back ??!

 

Am sorry if it is stupid question But I see 2 conflicts "We were able to recover" and "If the seller's account has insufficient funds"

 

Thanks,Smiley Happy

 

 

"Dear Alaa Qweider,

 

We have concluded our investigation into your case and have decided in your favor.

 

We were able to recover 425.00 EUR and this amount has been credited to you.  Please allow five business days for this adjustment to be posted.

 

If you are due any additional funds, we will make our best effort to recover the balance from the seller.

 

 

If the seller's account has insufficient funds to complete the refund owed to you, please be assured that we will take appropriate action against the seller's account, which may include limitation of the seller's account privileges."

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TsufakTuna
Frequent Contributor
Frequent Contributor

PayPal may credit you on behalf of the outcome, and then they will try to collect the funds from the seller. Sometimes PayPal does take a loss for it's buyers. According to the letter, you will be getting the full amount.

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