How do I get in touch with customer service as a deaf man?

JosephSte
Contributor
Contributor

I havebeen deaf for the majority of my life. I am in my 70's and I cannot figure out how to call customer service. Email is insufficient, as most of my issues can be solved quicker if I had access to chat with someone in real time. Is there something like this available to your customers with hearing disabilities?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@JosephSte

Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).

2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).

3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal

4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter

5. You can use the message centre in your paypal account.






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JosephSte
Contributor
Contributor

All of the options available point to me calling customer service.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JosephSte

 

only 1 of the above options involve you phoning.


Advice is voluntary.
Kudos / Solution appreciated.
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