Claim money back from resolution

Neddie
Contributor
Contributor
Hi I think I’ve made a massive error, bought records of Facebook, paid I and heard nothing, opened a case and the seller stated he had money problems, if I closed the care he could afford the postage, so I did, you know the rest, nothing had arrived,is there anything I can do?
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Neddie,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Unfortunately it is not possible to open a claim once it is closed. If you have not received the item and the seller is not responding to you I would recommend reaching out to your bank/card issuer for further assistance.

 

- Siobhan

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