Problem I'm with Coco, they never sent the package.

andresita
Contributor
Contributor

On 07/08/2010 I ordered 3 t-shirts for Mr. Mitchell website "I'm with Coco".
I have been checking periodically with him and his partner about the whereabouts of my package.
They rarely answer my emails, and when they do they blame the mail and tell me to wait.
After 3 month my patience is over and I want my money back.
I try hard to resolve this issue with them but it has been impossible. And now I notice that it is too late to file a complaint which seems very unfair.

What can I do?

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1 REPLY 1

surplusdealdude
Advisor
Advisor

If you used a credit card to pay for the item, file a chargeback by calling the customer service number on the back of the card.

 

Otherwise, I think you're pooched.

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