I purchased 3 ballistic (bullet proof ) helmets online form a company called KenoFIVE. They advertised these helmets as level 2 ballistic armour and had included in their advertisement ballistic data from an independent lab. I received 3 helmets that appeared as the pictures, but were actually toy plastic helmets , obviously not bullet proof. I contacted Keno five and PAYPAl requesting a refund, and opened a dispute. PAYPAL said that I could return the helmets (at my expense which was almost the refund amount), but when I tried to use the address supplied(in Chinese) , Both UPS and USPS said it was an invalid address and had no way of interpreting from the information supplied. I told this PAYPAL and they promptly closed my case because they said i failed to supply a tracking number. This is the worst customer service and in my opinion a load of crap! PAYPAL is absolutely worthless!!!!!! buyer beware!!!
