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my account still temporarily limited for no reason

SOLVED

my account still temporarily limited for no reason

paypal asked me to upload a photo ID and bank statement to remove the limitation of my account and i DID what they asked me for, and i got the green tick that says that its Completed and was done.

next day i got an email says that i need to prove my address to remove the limitation, my address is written on the ID photo that i already uploaded

plus i have no idea where should i upload a document that prove that this is my real address, i found no place to do so, pls help me i am struggling since weeks with this .

thanks in advanced 

 

1 ACCEPTED SOLUTION

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Volunteer Advisor

Re: my account still temporarily limited for no reason

@muhammadkhaled 

 

Contact customer service for assistance to enable the upload function:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.


Kudos & problem resolved are greatly appreciated. 🙂
1 REPLY 1
Highlighted
Volunteer Advisor

Re: my account still temporarily limited for no reason

@muhammadkhaled 

 

Contact customer service for assistance to enable the upload function:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.


Kudos & problem resolved are greatly appreciated. 🙂