Already 2 days I try to contact customer support by phone in America, but I always get a message that nobody is available because of the covid Virus.
All answers from the automatic support robot do not give me the answer.
Our account is limited and we try to upload the documents requested but our authorization letter is always rejected because we have a small corporation with only 1 person in charge. This person is also the main chairholder of the corporation and the CEO manager in charge. That means that if I use the template provided he has to authorize himself and that is rejected.
I do not know how to solve this problem without customer support.
In the meantime, our business can not receive any payments anymore.
I hope Paypal support or somebody from the community will read this message, so they can come with a solution because we have to get back in as soon as possible business.
