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ZestAds Limited

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New Community Member

Re: Zestads scammers

Same happened to me w/ this “company”. I bought a drone and never received it, went to a dispute and PayPal take company side unbelievable situation once many negative complies from this company
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Contributor

Re: Zestads scammers

These scammers continue to take advantage of people using PayPal. I just saw another video in YouTube with the same type of scams. Please PayPal stop this ongoing fraud
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Re: Zestads scammers

When is PayPal going to step in and help us recover our money? Otherwise, it looks like PayPal is fine with being used to scam people.

 

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Re: Zestads scammers

This is how to get most of your money back. Worked for me. But ..Zestads moves around from venue to venue to keep the scam going. The add on FB was created by GoDaddy and removed shortly after I fell for it. They use a actual product, but when you click to purchase it is their extremely cheap product. You may get the drone...but it could be purchased at the Doller store. How to get your money back. Keep all communication from scammers. and mail the product back to the EXACT address PayPal gives you with a tracking number The dispute should be... Arrived not as advertised. TAKE A PIC OF PACKAGE at post office and the receipt with tracking info. Or PayPal will not refund your money. Also file for reimbursement on shipping thru PayPal, so you will get back 30 dollers of that cost. Mail from post office not UPS. Will cost WAY less. I spent HOURS on this and got all but 28 dollers back. Lesson learned. Started out at 250. Ugh
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Re: Zestads scammers

The address from PayPal to return this item is the Malaysian Tourism building in Hong Kong. Super strange. It's not a shipping center, it's actually the Malaysian Consulate. I was trying to figure out the zip code to price shipping costs to return with a shipping label. I know the items are worthless garbage, but I wanted to see if you had to send your garbage to the same place. The address I got from PayPal is. Room 1801, 18/F, Malaysia Building, 50 Gloucester Road, Wanchai, Hong Kong WAN CHAI HONG KONG ISLAND Hong Kong SAR China Did you send your package there as well?
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Contributor

Re: Zestads scammers

Some of these problems may because of the Coronavirus, the items they sell come from China and are held up in customs, it is probably a blessing that you didn’t get the items you ordered, just go to PayPal and file a dispute and buy within the USA!
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Re: Zestads scammers

I have 2 recording of calls with customer service. If anyone needs for legal cases please let me know
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Re: Zestads scammers

All who have been scammed by the drone situation we should get together and Create a YouTube video and put it out online.. Squeaky wheel gets the grease..
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Re: Zestads scammers

I inadvertently purchased 2 of these so called, "drones," the video ad on YouTube shows a high end quality machine. The drone & controller advertised in the video are well built, metal reinforced, & large in comparison to the junk ultimately delivered. The video shows a sturdy drone, metallic reinforced, with a digital display pilot's remote controller. What I ended up getting was a dollar store trinket. The plastic junk won't even power up! The remote control is extremely cheap, with plastic antennas, & no digital interface, as shown in the advertisement video on YouTube. Complete garbage!! Well, back to the beginning, I immediately made a couple attempts to contact seller as soon as I realized my nephew had ordered these, "drones." Within the hour I'd requested to cancel the order. I received no return response from the scammers. I wanted to cancel before anything was shipped. Right away I knew the situation was a scam as the emailed order confirmation came with a link to a non existent free, "tutorial on losing weight." I knew right away it was a scam. I called PayPal immediatly after trying unsuccessfully to cancel with the seller. Side point, I sent at least 20 emails to 5 different email addresses connected to these scammers, I never received any response from them. I filed a dispute right away. I explained that I was certain this was a scam. I explained that I'd not authorized the transaction, as my nephew placed the order before getting my final approval. So the agent filed an unauthorized transaction. Within a day PayPal decided the transaction had been authorized. I tried explaining again how I'd not authorized it, eventually though, it was made clear by the agent that the decision was final, & the agent suggested filing the dispute as, an "item not received," dispute. She said they'd have 10 days to respond. She said if they failed to respond in that time frame, I'd receive the refund as requested. I figured that I'd have a chance to finally have contact with the seller when & if they'd respond. They never did respond, but about 8 days into the dispute, they assigned a tracking number from China Post to the order. An agent from PayPal explained to me that that's equivalent to a response, & now I'd have to wait for the item to arrive. I was also informed that if, & when the package arrives that my dispute would then be denied, as the confirmation of delivery by the post office was proof that item was received. At this point I just want to be done with it. So, I figured wait to see if I get what was advertised. When the package arrived, I was really hoping to put this behind me. However, based on how things had transpired, I wasn't surprised to see the crap they'd shipped. After opening & inspecting the junk they'd sent out, I referenced the YouTube video I had initially been watching when the order, "placed in error," & after it played out the ad popped up. I watched it & wasn't surprised that the 2 remote controlled toy trinkets I'd been sent, & the drone in the video advertisement aren't, "remotely," the same. Bam! I was scammed! These theives are using PayPal as a shrowd to obscure their scam while circumventing the spirit of PayPal's policies by intentionally dragging out the process, & wearing down most other consumers. They aren't getting away with this! These are dollar store disposables at best! Absolutely different than the drone in the Zest Ads video on YouTube. The video supposedly shows footage of the Drone X Pro flying steady and taking excellent pictures with it's rotating camera lens. These things won't even power up! The remote control unit has plastic antennas!! These are utter garbage!! Useless pieces of crap. Cheap flimsy plastic and feel like the same grade plastic as wall Mart toys come packaged in. You know, the plastic that fills garbage cans after Christmas day. I've opened a dispute with PayPal. I was able, after losing the ad, to find it while searching for drone ads on Google. I screenshot the advertisement the best I could, I've got good coverage of what they advertise on YouTube. Hopefully, PayPal does the right thing here by terminating this seller's account. I'll keep you posted.
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Re: Zestads scammers

Dear Big Money Winner,

 

I too have been scammed EXACTLY how you and these other folks were. It was Christmas Day, I went onto YOUTUBE to look up a video, an ad popped up first. The Drone Pro. I have been wanting a drone for quite some time and got suckered into their add and even bought an additional drone based on their deal. Your every word matches mine. When I received my "receipt of purchase" from PayPal in this invoice included the same thing as yours. See below.

After reading these complaints from people on this forum, I bypassed PAYPAL and immediately called Synchrony Bank a[Removed. Phone #s not permitted] They took my call very seriously, and listened to my complaint and I let them know also, that there is this forum which denotes other complaints regarding ZestAds victims. The representative who I spoke with, says they have a great success rate of refunding victims after a 60 day thorough investigation towards the scammers. She will be sending me a form in the mail to fill out and send back. She also told me, if I am going to make a payment in full to PayPal, subtract what I paid to ZestAds and NOT PAY THAT. She also mentioned, that I will not be charged any interest on those items. Also, advised, was to not contact ZestAds anymore but to let SYNCHRONY BANK take it from here. She was very empathetic and re assured me that their investigative team was the best!   

On my emailed invoice, in quotations below, is what they gave me. It was a lose weight video instead of a drone video.

 

"Please find the summary of your order below.

Here's a FREE TUTORIAL VDEO on how Amanda managed to lose 49 lbs  withour much effort in less than 3-week's time!
Hope this video helps you as much as she did."