ZestAds Limited

[cjeezy69]

I places an order Dec 29, 2019 and I was attempting to check if my order had been shipped and I came across all of these complaints. I would hate to learn that Paypal has allowed this transaction to go through if there are others that have complained about this seller. I also bought mine from the Facebook ad.

I pray that this is not the case and I receive the Drone that I ordered.  Also, the web address that shows on my order, <removed> is no good. The more I look into this order I find more evidence that I have become the latest victim.

[kernowlass]

@cjeezy69 

Paypal are a payment processor, if you buy something and tell them to pay for it for you then they will do so.

They don't choose who you buy from, its up to you to risk assess your transactions.

Chinese Web Sites or on Facebook easy to spot so buyer beware.

Facebook does not vet sellers and is full of Chinese sellers selling tat.

Items are CHEAP for a reason.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.

[UncleDuck1]

I'm not sure what you mean by charge back  Can you explain? Thanks

[Pjshe]

Get in touch with you’re credit card company that backed your purchase. (Unless you used PayPal credit) and ask them to charge the item back to the sender. I only have one out of three that I can do that on. PayPal credit doesn’t stand up for us Americans anymore.

[Jjthomas1967]

I used my PayPal account for the purchase! I've emailed PayPal dispute department. Hopefully they will refund me. Fingers crossed

[Umizedme]

Don’t hold your breath

[Ibbigpapa]

I Think it's when they refund your money to your card.

[Pjshe]

Thank you for this info! I’ve learned a valuable lesson using PayPal. They protect the China based company even when the item you receive from the purchase is significantly not as described. I’ll stop using them. Thx

[mgeller7]

The worst part about PayPal enabling the fraudsters is they actually ruled in my favor...but required me to ship a Zestads fake and fraudulent flashlight to Hong Kong when it came to me from a California address. So to get back 22, we would have to pay over 50 with tracking. When we didn't send a tracking, only a note that this was rediculous and unfair, they said, no tracking no refund, rewarding Zest Ads again.

[Usernamefraud]

Me too! I'm currently gathering all my emails etc together and filing a complaint with the CA State Attorney General. In the mail tomorrow. 

I'm done trying to deal with PayPal about this. I was charged for something that I did not purchase or authorize. Totally fraudulent 

and I hold PayPal responsible for this.  Something did show up at my address that I refused back to the post office. Paypal wants

me to provide them with tracking etc on something I didn't order. Ridiculous and illegal.  This has been going on since March, beginning to think there are only robots that work for PayPal and all from China!! just done.